The Village Vet Office Policies

Please review our office policies prior to your visit. Thank you.

Crating / Leashing Your Pet

To ensure the safety of your pet, yourself, and our other patients and their owners, cats must be crated, and dogs must be either crated or kept on a leash at The Village Vet, during their time in the waiting room, parking lot and other common areas.

Cancellation of Appointment

If you need to cancel an appointment, please inform us by telephone (585-671-7780) at least twenty-four hours in advance. You will be charged for missed appointments or those canceled with less than 24 hours notice.


Payment is due at time of service. We accept cash, all major credit cards and CareCredit®

Animal Care

To ensure your pet’s well-being, medication requests will be filled only if your pet is up to date on vaccinations and other wellness screening.

Pre-anesthetic bloodwork is necessary to assess your pet’s health prior to surgical procedures, and also provides a useful baseline for future reference.

Pre-Operative Instructions

DO NOT FEED your pet after 6:00 p.m. the evening prior to the surgery. This includes treats. Your pet can drink FRESH WATER ONLY until midnight. (During hot weather, a small amount in the morning is OK)

Surgery patients must be admitted to the hospital between 8:00 and 9:00 a.m.


H. Storm

There have been several instances where we have needed to get our animals in NOW, and the village vet has always been there for us. They educate us, they always think of our pets first, and are inclined to go with the least invasive methods whenever possible

K. Gendron

I’d recommend the Village Vet to anyone. Dr. Moore has been wonderful the past few weeks. They are extremely helpful and call you back to answer your question that day. They never make you feel stupid and want nothing but the best for your animal. I am soooo pleased I picked them to take care of my puppy!!! Thank YOU Village Vet!!!!

D. Knapik-Clauser

This is a great Veterinary practice. They really care about the animals they treat and are easy to work with. I highly recommend them.

K. Beana

Dr. Blitz is an amazing Vet. My family and I have been going here for years. Great customer service, they truly care for the animals, and the prices are perfect. Would highly recommend bringing your family member here.

S. Scott

I have been going there with my two girls for 6 years and they have been wonderful with my dogs. Dr.Blitz is amazing and really cares about my girls. The staff are wonderful and seemed to really love what they do.

T. Forbes

Great staff, they definitely care and want the best for their pet clients. My dog gets the best care with them!

K. Waterbury

Great great great. Not one person there isn’t amazing, kind or wonderful. So helpful and not patronizing at all! Highly recommend!

T. Epner

We love the village vet! We bring our two fur family members here, our dog and cat and get the best service. Dr. Blitz is amazing, caring and compassionate to our animal family members. The place is always spotless and so inviting in the rooms, love the artwork!